La Declaración de Derechos para los Propietarios de California

Esta explicación de la Declaración de Derechos para los Propietarios fue preparada por: El Proyecto Legal de Viviendas Justas.

Creative Commons LicenseLa Declaración de Derechos para los Propietarios de California by El Proyecto Legal de Viviendas Justas. is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.  Permissions beyond the scope of this license may be available at www.foreclosurehelpscc.org.

La “Declaración de Derechos para los Propietarios” de California (HBOR) agrega nuevas medidas de protección para ayudar a prevenir las ejecuciones hipotecarias evitables. HBOR requiere que los administradores de préstamos y prestamistas provean notificaciones adicionales para que los prestatarios conozcan sus derechos y cómo ponerse en contacto con su administrador de préstamos para obtener una modificación de préstamo u otro tipo de ayuda para prevenir la ejecución.

HBOR impide que “Doble Seguimiento” (“Dual Tracking”) donde los administradores de préstamos ponen a los propietarios  en el camino hacia la ejecución hipotecaria, aún cuando se está evaluando una solicitud de modificación de préstamo.  HBOR requiere que los administradores brinden un solo punto de contacto consistente para ayudar a los prestatarios durante  la evaluación de la solicitud y la ejecución hipotecaria.  HBOR también requiere que los prestamistas proporcionen la documentación adecuada antes de que puedan ejecutar la hipoteca, y les dará las herramientas a los prestatarios para que ellos puedan imponer sus derechos.

Antes de archivar una notificación de incumplimiento (NOD), y por lo menos 30 días antes de la inscripción de una NOD, el administrador debe enviar una notificación por escrito al prestatario que indica que si el prestatario es un miembro del servicio militar o dependiente de un miembro del servicio militar, él o ella puede tener derecho a ciertas protecciones. La notificación también debe informar a los prestatarios (tanto militares como no militares) que tienen el derecho de solicitar y obtener documentos fundamentales del préstamo y un historial de sus pagos.

Si el prestamista ya ha archivado una notificación de incumplimiento (NOD), el administrador debe enviar una carta al prestatario dentro de 5 días hábiles después de la inscripción del NOD. La carta debe notificarle al prestatario que él o ella puede ser evaluado/a para una alternativa  a una ejecución hipotecaria; declarar si se requiera una solicitud para ser considerado; y describir el proceso por el cual un prestatario puede obtener una solicitud.

Requisitos fundamentales y protecciones bajo HBOR

  • HBOR requiere que los administradores reconozcan que recibieron su solicitud y les prohíbe continuar con el proceso de ejecución hipotecaria mientras se evalúa su elegibilidad.
  • Si usted presenta una solicitud, el administrador debe confirmar por escrito la recepción de su documentación dentro de 5 días hábiles de la fecha en la que fue recibida.  El aviso debe también darle información sobre el proceso de aplicación, avisarle de necesitar un documento que falte para completar la aplicación y darle una fecha límite para presentar esos documentos.
  • Usted debe ser informado de una u otra forma de la decisión tomada por su prestamista. Los prestatarios que presenten una solicitud completa deben obtener una decisión de “sí” o “no” por parte del administrador antes de que éste pueda iniciar o continuar con el proceso de ejecución hipotecaria. La negación deberá incluir una explicación detallada de su decisión.
  • HBOR detiene la ejecución hipotecaria mientras que usted espera por una decisión. Una vez que haya enviado una solicitud de modificación de préstamo completa, el administrador no puede presentar o continuar con una ejecución hipotecaria hasta que su prestamista le ha dado una decisión sobre su modificación.
  • HBOR detiene la ejecución hipotecaria si usted califica por, acepta y mantiene al día el préstamo modificado. Si el prestamista dice que usted reúne los requisitos y usted acepta una oferta, el prestamista
    no puede proceder con la ejecución hipotecaria, siempre y cuando mantenga el pago a tiempo y según lo acordado en la modificación.
  • Usted tiene 14 días para aceptar una oferta de modificación sobre el primer préstamo. Si usted no acepta la modificación, su administrador puede proceder con el proceso de ejecución hipotecaria 14 días después de la oferta de modificación sobre el primer préstamo.
  • Los administradores  no pueden cobrarle una tarifa para solicitar una modificación de préstamo u otro tipo de ayuda.
  • Cargos por pagos atrasados no se pueden aplicar por los periodos durante los cuales una solicitud está siendo considerada, durante una apelación, o mientras que los pagos de modificación del préstamo se están haciendo a tiempo.
  • Si se le concede una modificación u otro tipo de ayuda y el préstamo es vendido o transferido, el administrador  posterior debe honrar el acuerdo.
  • HBOR no requiere que un administrador le ofrezca una modificación de préstamo, si éste no participa en ningún programa de este tipo, o si usted no cumple con los requisitos de elegibilidad aplicables.
  • El deber de ofrecer la oportunidad de aplicar para alternativas de una ejecución hipotecaria, si están disponibles a través del prestamista, se limita a los primeros préstamos.

El Proyecto Legal de Viviendas Justas es miembro de ForeclosureHelpSCC, un programa comunitario que ayuda a los propietarios de viviendas e inquilinos que enfrentan una ejecución hipotecaria. Si usted está enfrentando una ejecución hipotecaria, hay profesionales certificados que pueden ayudarle a entender sus opciones para evitar la ejecución hipotecaria, incluso a través de una modificación de préstamo. Llame a la línea directa: 408-293-6000, visite el sitio web: http://www.foreclosurehelpscc.org, o envíe un correo electrónico: help@foreclosurehelpscc.org.

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Foreclosure Help is a coalition program funded by the city of San Jose through a HUD Community Development Block Grant and the city of Sunnyvale, and we can directly assist homeowners  and tenants in San Jose and Sunnyvale who are facing foreclosure.   However, we are unable to assist homeowners/former homeowners in other cities and states.  If you need housing counseling, we suggest using the interactive map on HUD’s website.

ForeclosureHelp partners include the Housing Trust Silicon Valley (lead agency), the Fair Housing Law Project at the Law Foundation of Silicon Valley, SurePath Financial Solutions, Project Sentinel, Asian Inc, Neighborhood Housing Services of Silicon Valley, and the Santa Clara County Association of Realtors.

If you are a homeowner living in San Jose or Sunnyvale and are struggling with your mortgage, please contact ForeclosureHelpSCC, a program funded by the City of San Jose through a HUD Community Development Block Grant and the City of Sunnyvale at (408)-293-6000 or visit us: www.foreclosurehelpscc.org Our housing counselors can help you evaluate your options, learn more about federal and state programs that may help you with your mortgage issues, and will help you create a plan forward.

Please note: All content included in the ForeclosureHelpSCC blog is provided for information only and should NOT be considered legal or tax advice. If you have any questions, please feel free to contact us on our hotline: (408)-293-6000, or visit our website: www.foreclosurehelpscc.org or send us an email: help@foreclosurehelpscc.org.

Si usted es dueño de una casa en San José o en Sunnyvale y están luchando con su hipoteca, por favor póngase en contacto con ForeclosureHelpSCC, un programa financiado por la ciudad de San José y la ciudad de Sunnyvale, al (408) -293- 6000, o visite nuestro sitio: www.foreclosurehelpscc.org.

Nuestros consejeros puede ayudarle a evaluar sus opciones, aprender más acerca de los programas federales y estatales que pueden ayudarle con sus problemas de hipoteca, y le ayudará a crear un plan para seguir. Por favor, tenga en cuenta: Todos los contenidos incluidos en el blog ForeclosureHelpSCC se proporciona únicamente a título informativo y no debe ser considerada como consejo legal o fiscal. Si usted tiene alguna pregunta, por favor no dude en contactarnos a nuestra línea directa: (408) -293-6000, o visite nuestro sitio:www.foreclosurehelpscc.org o envíenos un correo electrónico: help@foreclosurehelpscc.org.

Nếu bạn là một sinh hoạt chủ sở hữu nhà ở San Jose hoặc Sunnyvale và đang đấu tranh với nợ nhà, xin vui lòng liên ForeclosureHelpSCC, một chương trình được tài trợ bởi thành phố San Jose và thành phố của Sunnyvale ở (408) -293-6000 hoặc truy cập trang web của chúng tôi: www.foreclosurehelpscc.org.

Nhân viên tư vấn của chúng tôi đã được HUD chấp thuận có thể giúp bạn đánh giá các lựa chọn của bạn, tìm hiểu thêm về các chương trình của liên bang và tiểu bang có thể giúp bạn với các vấn đề thế chấp của bạn, và sẽ giúp bạn tạo ra một kế hoạch phía trước.Xin lưu ý: Tất cả các nội dung trên Blog ForeclosureHelpSCC được cung cấp thông tin duy nhất và không nên coi là hợp pháp hoặc tư vấn thuế. Nếu bạn có bất cứ câu hỏi , xin vui lòng liên hệ với chúng tôi qua đường dây nóng: (408) -293-6000, hoặc truy cập vào trang của chúng tôi: http://www.foreclosurehelpscc.org hoặc gửi email cho chúng tôi:help@foreclosurehelpscc.org. fair_housing_logo FAIR HOUSING AND ANTI-DISCRIMINATION POLICY It is the policy of ForeclosureHelp not to discriminate against any person because of that person’s race, color, religious creed, sex (gender), sexual orientation, marital status, national origin, ancestry, familial status (households with children under the age of 18), source of income, disability, medical condition or age. Color or “ethnic group identification” means the possession of the racial, cultural or linguistic characteristics common to a racial, cultural or ethnic group, or the country or ethnic group from which a person or his or her forebears originated. As required by law, we agree to take the affirmative steps needed to further fair housing. ForeclosureHelp will consider any and all requests for reasonable accommodation in the application of its rules, policies, practices, and services, and in the use of its physical structures, in accordance with the requirements of state and federal laws. You can ask ForeclosureHelp to consider any reasonable accommodation you may have. Please consult with the Program Manager (408-293-6000 or via email: help@foreclosurehelpscc.org) to request this accommodation.

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March Madness: 9 Important Updates on the Independent Foreclosure Review, Short Sales, Modifications, and Foreclosures

By Sean Coffey, MPA, Program Manager at Foreclosure Help

1) Foreclosure Reviews Update: Updated information about the Independent Foreclosure Review was released on February 28th (see our previous post: “Independent Foreclosure Review: Update on $3.6 Billion in Cash Payments and $5.7 Billion in Modification Assistance”).   The Wall Street Journal reported (“Foreclosure Files Detail Error Gap”)  that statistics cited by the Office of the Comptroller Currency in January (when they stopped the reviews) about the number of foreclosure errors made by the banks painted a more favorable picture of banks and servicers than was accurate.

According to the WSJ, the OCC said in January that 6.5% of files that had been reviewed had errors that would have required compensation, but then lowered that figure to 4.2%.  However, the WSJ points out that 11% of files reviewed by Wells Fargo and 9% of Bank of America had errors that would have required compensation to homeowners. Of the 6,983 files reviewed by PNC Financial Services, 23.9% had errors that would have required compensation.   Consultants who reviewed files were quoted in the article, one suggested that she saw error rates as high as 45-80% for certain batches of loans for Wells Fargo, while another who worked on reviews for Chase said that reviewers were told to avoid loans originated by EMC Mortgage.

Yves Smith, founder of the blog Naked Capitalism, has written extensively about the many issues with the Independent Foreclosure Review.  She explains in a recent post that Senator Elizabeth Warren (D-MA), Representative Elijah Cummings (D-MD), and Representative Maxine Waters (D-CA), have all requested additional information from Federal Reserve Chairman Ben Bernanke and Comptroller of the Currency, Thomas Curry, about the review process and how the decision was made to end the reviews.  Smith suggests that whistle blowers should be invited in to discuss their work, and that files should be reviewed.

2) 30 Days to Process a Short Sale?  During a HousingWire webinar, Bill Carr, VP of short sales for Chase Bank explained that they are trying to close short sales in 30 days or less.  Some housing advocates have been concerned about the proportion of “housing relief” (required under the AG settlement and the updated Independent Foreclosure Review settlement) that banks and servicers are providing through short sales instead of modifications that would keep people in their homes.  Here in the Bay Area, a flood of all-cash investors is currently pushing out other potential buyers for short-sales and regular sales.  This influx of cash from hedge funds and from foreign countries is reducing the amount of affordable housing options available for first-time home buyers in San Jose and will likely mean an overall reduction in owner-occupied homes in San Jose.

3) National Consumer Protection Week: The Consumer Financial Protection Bureau has written a number of helpful posts on their blog during the past week as part of a series for National Consumer Protection Week.  We’ve highlighted a few below:

4) Keep Your Home California was featured in a guest Op-Ed by Claudia Cappio, the Executive Director of the California Housing Finance Agency, which manages Keep Your Home California.  She explains: “Keep Your Home California has assisted more than 22,000 homeowners, with $260 million since February 2011. We want to help many more.”  To read the whole article, visit: Modesto Bee: “Program helps keep struggling homeowners afloat”

5) Payday Lending in Sunnyvale: The Coalition Against Payday Predators (CAPP) reported that the Sunnyvale City Council voted to authorize a study to determine if the city council should regulate payday lenders in Sunnyvale.   CAPP also summarized interesting new research on payday lending from the Pew Charitable Trust’s Small Dollar Loans Research Project.  Fact number four was especially interesting: 27% of people who have received payday loans reported that they had overdrafts in their checking accounts as a result of a payday loan trying to withdraw funds.  This statistic appears to contradict the payday loan industry’s suggestions that payday loans are cheaper than overdrafts and help people avoid overdrafts: “Pew Charitable Trusts issues its second report on payday lending”

6) Too Big to Fail = Too Big to Jail?   This phrase was recently used by Senator Elizabeth Warren during a congressional hearing where she asked regulators about the percent of cases against financial executives that had actually gone to trial.   At a separate hearing, Attorney General Eric Holder was grilled about the fact that no Wall Street executives have landed in jail (yet) as a result of the financial meltdown.  Frontline’s recent series “The Untouchables” has focused on the lack of jail-time for Wall Street executives.  The show is free to watch on Frontline’s website.

7) Language Issues in Loan Servicing: National CAPACD wrote a guest Op-Ed about the fact that recent mortgage loan servicing standards failed to address language issues for homeowners who speak languages other than English.   Jane Duong explains:

“Banks have demonstrated the capacity to meet language needs when it comes to selling financial services, like originating new mortgages or opening bank accounts. The question however is once these new customers have difficulty making their mortgage payments, are the banks meeting their customers’ mortgage servicing needs?”

The issues addressed in her guest column are especially applicable here in San Jose, Sunnyvale and the rest of the Bay Area.   Homeowners who contact us at Foreclosure Help report that they appreciate being able to speak to housing counselors who speak their language, whether it’s English, Vietnamese, or Spanish.   The counselors also help translate materials on our blog like the Homeowner’s Bill of Rights (English, Spanish, Vietnamese) which helps us get important information to more homeowners.  Read the full article here: Improving Language Access Can Prevent Foreclosures

8) 2012 “Report Card” on Programs to Reduce ForeclosuresProgress and Peril: A Status Report on the Compact for Home Opportunity” released by the Opportunity Agenda describes efforts made in 2012 to address foreclosures, restore communities affected by foreclosures and to keep homeownership accessible.   Policies/programs and their progress (or lack thereof) during the past year are addressed, including: mandatory mediation (prior to foreclosure); investing in pre-and post-purchase counseling; reforming mortgage loan servicing; using land banks to strengthen communities; improvements in credit-scoring; protecting tenants in foreclosure situations, and many more.  Read the full report: Progress and Peril: A Status Report on the Compact for Home Opportunity.

9) Slower Foreclosures for the Rich?  Marketwatch reported that some statistics suggest that homeowners in high-dollar homes are able to remain in their homes longer after they stop paying their mortgages, and may receive more favorable loan modifications.  The author cites RealtyTrac records for 2012, in which 85% of homes worth $1 million or less were eventually repossessed after receiving default notices.  However, for homes that are worth more than $1 million, only 28% were repossessed.  The article suggests that carrying costs are higher for these homes, the homes are more difficult to resell later, and when they are re-sold by the bank, it’s often at a substantial loss.  Wealthier homeowners may also be able to hire attorneys who can try to postpone the foreclosure.  Read more: “How luxury-home owners dodge foreclosure

If you are a homeowner living in San Jose or Sunnyvale and are struggling with your mortgage, please contact ForeclosureHelpSCC, a program funded by the City of San Jose and the City of Sunnyvale at (408)-293-6000 or visit us: www.foreclosurehelpscc.org

Our housing counselors can help you evaluate your options, learn more about federal and state programs that may help you with your mortgage issues, and will help you create a plan forward.Please note: All content included in the ForeclosureHelpSCC blog is provided for information only and should NOT be considered legal or tax advice. If you have any questions, please feel free to contact us on our hotline: (408)-293-6000, or visit our website: www.foreclosurehelpscc.org or send us an email: help@foreclosurehelpscc.org.

Si usted es dueño de una casa en San José o en Sunnyvale y están luchando con su hipoteca, por favor póngase en contacto con ForeclosureHelpSCC, un programa financiado por la ciudad de San José y la ciudad de Sunnyvale, al (408) -293- 6000, o visite nuestro sitio: www.foreclosurehelpscc.org.Nuestros consejeros puede ayudarle a evaluar sus opciones, aprender más acerca de los programas federales y estatales que pueden ayudarle con sus problemas de hipoteca, y le ayudará a crear un plan para seguir.

Por favor, tenga en cuenta: Todos los contenidos incluidos en el blog ForeclosureHelpSCC se proporciona únicamente a título informativo y no debe ser considerada como consejo legal o fiscal. Si usted tiene alguna pregunta, por favor no dude en contactarnos a nuestra línea directa: (408) -293-6000, o visite nuestro sitio:www.foreclosurehelpscc.org o envíenos un correo electrónico: help@foreclosurehelpscc.org.

Nếu bạn là một sinh hoạt chủ sở hữu nhà ở San Jose hoặc Sunnyvale và đang đấu tranh với nợ nhà, xin vui lòng liên ForeclosureHelpSCC, một chương trình được tài trợ bởi thành phố San Jose và thành phố của Sunnyvale ở (408) -293-6000 hoặc truy cập trang web của chúng tôi: www.foreclosurehelpscc.org.

Nhân viên tư vấn của chúng tôi đã được HUD chấp thuận có thể giúp bạn đánh giá các lựa chọn của bạn, tìm hiểu thêm về các chương trình của liên bang và tiểu bang có thể giúp bạn với các vấn đề thế chấp của bạn, và sẽ giúp bạn tạo ra một kế hoạch phía trước.Xin lưu ý: Tất cả các nội dung trên Blog ForeclosureHelpSCC được cung cấp thông tin duy nhất và không nên coi là hợp pháp hoặc tư vấn thuế. Nếu bạn có bất cứ câu hỏi , xin vui lòng liên hệ với chúng tôi qua đường dây nóng: (408) -293-6000, hoặc truy cập vào trang của chúng tôi: http://www.foreclosurehelpscc.org hoặc gửi email cho chúng tôi:help@foreclosurehelpscc.org.

California Homeowners have Received $16.8 Billion in Relief from National Attorney General Settlement

$16.8 Billion Provided to California Homeowners Under AG Settlement

By Sean Coffey, Program Manager of ForeclosureHelp

Joseph Smith, the Monitor for the national Attorney General settlement, released a report (Ongoing Implementation: February 21, 2013) today about the amount of relief the five banks (Chase, Wells Fargo, Bank of America, Citi, and Ally) have granted to homeowners as part of the AG settlement.

According to the report, from March 1, 2012, through December 31, 2012, $45.8 billion in relief has been provided to homeowners.  This includes: (national figures)

  • $6 billion in first lien modification forgiveness
  • $1.3 billion in relief for pre 3/1/2012 forbearance
  • $2.2 billion in “estimated consumer relief of refinances”
  • $3.4 billion in active trials in process
  • $11.5 billion in second lien modifications and extinguishments
  • $19 billion in short sales completed/deficiencies forgiven,
  • $1.6 billion in “other programs”

154,243 borrowers in California have been assisted, with an average amount of $109,527 of relief/benefit to the borrower.  The amount of relief offered to homeowners, varies widely by bank especially as measured by the category “Completed 1st lien modification forgiveness” (defined as “finalized first lien principal reduction permanent modifications [including trial modification).

  • Ally Bank: 231 borrower assisted, average amount: $152,904
  • Bank of America: 7,509 borrowers assisted, average amount: $214,748
  • Citi: 408 borrowers assisted, average amount: $122,833
  • Chase: 3,375 borrowers assisted, average amount: $167,828
  • Wells Fargo: 4,383 borrowers assisted, average amount: $114,006

To see the detailed analysis of relief offered to California homeowners, click here: Appendix IV State Consumer Relief Information California, Program to Date

Are you a homeowner here in San Jose or Sunnyvale, California, and are you struggling to pay your mortgage, or worried about foreclosure?   Has somebody contacted you about doing a short-sale and you want to make sure you are examining all of your possible options?  If so, give us a call and we can set up an appointment with a certified foreclosure prevention counselor from a HUD-approved agency.   We have an office in downtown San Jose (across the street from St. Joseph’s Cathedral) and we also offer Saturday hours at our satellite office, located across the street from Most Holy Trinity Catholic Church.   Pick up the phone and give us a call: 408-293-6000, or send us an email: help@foreclosurehelpscc.org.

If you are struggling with foreclosure in San Jose or Sunnyvale, please give us a call. The sooner you pick up the phone, the sooner we can help, and the earlier you start in the process, the more options you will have to create a plan forward.

If you are a homeowner living in San Jose or Sunnyvale and are struggling with your mortgage, please contact ForeclosureHelpSCC, a program funded by the City of San Jose and the City of Sunnyvale at (408)-293-6000 or visit us: www.foreclosurehelpscc.org.

Our HUD-approved counselors can help you evaluate your options, learn more about federal and state programs that may help you with your mortgage issues, and will help you create a plan forward.

Please note: All content included in the ForeclosureHelpSCC blog is provided for information only and should NOT be considered legal or tax advice. If you have any questions, please feel free to contact us on our hotline: (408)-293-6000, or visit our website: www.foreclosurehelpscc.org or send us an email: help@foreclosurehelpscc.org.

Si usted es dueño de una casa en San José o en Sunnyvale y están luchando con su hipoteca, por favor póngase en contacto con ForeclosureHelpSCC, un programa financiado por la ciudad de San José y la ciudad de Sunnyvale, al (408) -293- 6000, o visite nuestro sitio: www.foreclosurehelpscc.org.

Nuestros consejeros aprobados por HUD puede ayudarle a evaluar sus opciones, aprender más acerca de los programas federales y estatales que pueden ayudarle con sus problemas de hipoteca, y le ayudará a crear un plan para seguir.

Por favor, tenga en cuenta: Todos los contenidos incluidos en el blog ForeclosureHelpSCC se proporciona únicamente a título informativo y no debe ser considerada como consejo legal o fiscal. Si usted tiene alguna pregunta, por favor no dude en contactarnos a nuestra línea directa: (408) -293-6000, o visite nuestro sitio:www.foreclosurehelpscc.org o envíenos un correo electrónico: help@foreclosurehelpscc.org.

Nếu bạn là một sinh hoạt chủ sở hữu nhà ở San Jose hoặc Sunnyvale và đang đấu tranh với nợ nhà, xin vui lòng liên ForeclosureHelpSCC, một chương trình được tài trợ bởi thành phố San Jose và thành phố của Sunnyvale ở (408) -293-6000 hoặc truy cập trang web của chúng tôi: www.foreclosurehelpscc.org.

Nhân viên tư vấn của chúng tôi đã được HUD chấp thuận có thể giúp bạn đánh giá các lựa chọn của bạn, tìm hiểu thêm về các chương trình của liên bang và tiểu bang có thể giúp bạn với các vấn đề thế chấp của bạn, và sẽ giúp bạn tạo ra một kế hoạch phía trước.

Xin lưu ý: Tất cả các nội dung trên Blog ForeclosureHelpSCC được cung cấp thông tin duy nhất và không nên coi là hợp pháp hoặc tư vấn thuế. Nếu bạn có bất cứ câu hỏi , xin vui lòng liên hệ với chúng tôi qua đường dây nóng: (408) -293-6000, hoặc truy cập vào trang của chúng tôi: http://www.foreclosurehelpscc.org hoặc gửi email cho chúng tôi:help@foreclosurehelpscc.org.

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¿Por Qué Trabajar Con Un Consejero de Casa?

Consejero En el programa de Foreclosure Help frecuentementenos pregunta por qué un propietario debe reunirse con un consejero de casa.  Usted puede ver una entrevista (en español) en Univisión sobre el programa ForeclosureHelp aquí.

Aquí están nuestras 5 razones principales para trabajar con un consejero de vivienda en una agencia aprobada por HUD:


1. Consejos Honesto: Un consejero de casa le ayudará a evaluar su situación. Vamos a hablar con usted acerca de lo bueno y lo malo con una opinión imparcial. También tenemos el conocimientos básicos de las mejores prácticas y los estándares de la industria nacional para la consejería para los propietario de vivienda. Además, hemos trabajado con muchos propietarios de viviendas, bancos y administradores, y esta experiencia significa que sabemos cómo mantener el proceso en marcha, y sabemos que los programas que pueden ayudar a su situación.

2. Explicación de la correspondencia de su prestamista: Un consejero de casa certificado puede ayudarle a entender la terminología utilizada en la correspondencia de su prestamista y en la documentación que se usa durante el proceso para modificación el préstamo. Mientras su prestamista le puede decir que su préstamo se va “ir a la ejecución hipotecaria”, nosotros le podemos ayudar a entender lo que el tiempo real es de la ejecución hipotecaria y la forma de estar al tanto para cosas importantes como una Notificación de Incumplimiento.

3. Su presupuesto: Si usted está solicitando una modificación de préstamo, el banco va a pedir su presupuesto. Un consejero trabajará con usted para revisar su presupuesto. Los consejeros puede darle consejería acerca de su presupuesto y calcular sus relación de deuda de la vivienda-al-ingreso familiar para que entienda su capacidad de pagar su hipoteca y explicar cómo esas mismas relaciones podría afectar su elegibilidad para recibir asistencia. Por ejemplo, un consejero puede revisar sus ingresos contra a los gastos de su vivienda y le explicará cómo afectará su elegibilidad para Making Home Affordable.

4. La comunicación con su banco o Prestamista: ¿Ha presentado documentación a su banco o prestamista múltiples veces, o llama su representante designado, pero no pudieron hablar con ellos? Este tipo de problemas no se pueden eliminar por completo, un consejero certificado puede tener un contacto fiable con su prestamista o tener un método eficaz de presentar los documentos que pueden ayudar a solucionar algunos de los obstáculos en el camino durante la revisión del prestamista.

5. Recursos: Debido a que trabajamos en esta industria, sabemos cuáles son los programas, los recursos y las opciones que están disponibles para ayudarle en su situación. También sabemos si un banco o prestamista no está siguiendo las pautas del programa y puede ayudar a resolver ese problema. Somos locales, al igual que usted, y podemos decir acerca de los programas locales y estatales que pueden ser útiles.

La oficina Foreclosure Help está compuesto por los consejeros de Asian Inc; Neighborhood Housing Services of Silicon Valley; Project Sentinel; and SurePath Financial Solutions.  Las cuatro agencias son aprobados por HUD.

Si usted es dueño de una casa en San José o en Sunnyvale y están luchando con su hipoteca, por favor póngase en contacto con ForeclosureHelpSCC, un programa financiado por la ciudad de San José y la ciudad de Sunnyvale, al (408) -293 a 6000, o visite nuestro sitio: www.foreclosurehelpscc.org. Nuestros consejeros aprobados por HUD puede ayudarle a evaluar sus opciones, aprender más acerca de los programas federales y estatales que pueden ayudarle con sus problemas de hipoteca, y le ayudará a crear un plan para seguir.

Por favor, tenga en cuenta: Todos los contenidos incluidos en el blog ForeclosureHelpSCC se proporciona únicamente a título informativo y no debe ser considerada como consejo legal o fiscal. Si usted tiene alguna pregunta, por favor no dude en contactarnos a nuestra línea directa: (408) 293-6000, o visite nuestro sitio: www.foreclosurehelpscc.org o envíenos un correo electrónico: help@foreclosurehelpscc.org.

Para hacer una cita con un consejero casa, llámenos: (408) 293-6000